> Data protection

BFSV Verpackungsinstitut
Hamburg GmbH

Ulmenliet 20
21033 Hamburg, Germany
Phone +49 40 42875-6046
Fax +49 40 7216378
institut(at)bfsv(dot)de

Data protection information

We take data protection very seriously. The intention of this privacy notice is to inform our users. We collect, use and process any data you supply for the purposes of customer service and to provide information. Where our newsletter is concerned, the data are forwarded to an affiliate company that has signed a non-disclosure agreement. We always comply with the currently valid version of the German Federal Data Protection Act (BDSG) and the European General Data Protection Regulation (GDPR).

Handling personal data

We collect personal data in connection with seminar participation or for a testing assignment and store them for the time needed for completion. The data are not forwarded to third parties. If you use the contact options and forms offered on the website, your details will be kept to the absolute minimum and only used for this purpose. Furthermore, your data deposited in this way are only stored until we have answered and processed your request, unless statutory provisions require retention periods. We only pass them onto third parties with your explicit consent (Article 6(1) lit.a GDPR).
 
You can request information from us relating to any personal data that we store for free. You have the right to the rectification, blocking or erasure of stored data. When you contact us by email the confidentiality of telecommunications fundamentally protects email contents from unauthorized access and processing.
Nevertheless, the general security rule is that in view of the well-known risks you should not send any sensitive or confidential information by email.

Right to data portability:
You have the right to have data handed over that we have collected with your consent in fulfilment of a contract. You may have these data compiled in a commonly used and machine-readable format and transmit them to a third party. Should you request the transmission of the data to another controller, this shall only take place where technically feasible.

Information, blocking, erasure or rectification:
You have the right to receive information free of charge on the personal data we store about you at any time. The right to information includes the origin, recipient, purpose of the data processing and, if applicable, the rectification, blocking or erasure of your data. For details on this or any other questions regarding your data, please use the contact details provided in our legal notice.

Right to restriction of processing:
You have the right to demand restriction of processing of your personal data. If you have exercised this right, we may continue to store your personal data, but only continue to process them with your active and unambiguous consent. For details on this, please use the contact details provided in our legal notice.

You have the right to restrict our processing:

  • if you contest the accuracy of the personal data we store about you. Since we need time to verify this, you may demand said restriction.
  • if processing of your personal data was/is unlawful, you may demand restricted processing instead of erasure.
  • if we no longer need your personal data, but these are still relevant to you because you wish to exercise, defend or assert legal claims. Instead of erasure you can then demand restricted processing.
  • if you have objected to processing pursuant to Article 21(1) GDPR, a balance must be struck between your and our interests. As long as it has not yet been determined whose interests prevail, you may demand restricted processing of your personal data.

You do not have the right to restrict processing:

  • if we need to assert, exercise or defend legal claims.
  • if it will result in the rights of third parties being curtailed. The third party can be a natural or legal person.
  • if  as a result of the restriction important public interests of the European Union or of a Member State are curtailed.

Right to complain to the competent supervisory body

In the event of breaches of the General Data Protection Regulation (GDPR), you may make a complaint to your local supervisory body. The right to complain applies without prejudice to any other administrative or judicial remedy.

SSL/TSL encryption

This website uses SSL/TSL encryption to ensure the safe transfer of confidential contents. Any orders or enquiries that you send to us are therefore protected against unauthorised reading. You can recognize an encrypted connection by the “https://” in the address bar of your browser.  

Use of data for email marketing and newsletters

As a testing institute and research and educational facility, we are interested in maintaining the relationship with our clients. We do this by sending them information about our services and training courses. We only send emails or newsletters to people who have contacted us by email or who consciously actively order our newsletter (known as double-opt-in method). In addition, an email address may optionally be provided via the seminar registration form.
If you would like to object to receiving emails, you can contact us to have your data erased informally and for free without giving reasons. You can unsubscribe from the newsletter at any time.

Handling access data

In connection with accessing our website, data are temporarily stored and logged on our server for the purposes of data security and mutual communication, which could possibly allow identification. These “server log files” include the IP address of your computer, the date and time of access, the pages viewed, the source from which you accessed one of our web pages and which browser and operating system you use. An analysis of this data, other than for statistical purposes in anonymised form, is not performed.

Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Analytics uses cookies, which are small text files that are stored on your hard drive. The information generated in this way is as a rule transmitted to and stored by Google on servers in the United States.
IP anonymisation is active on this website, meaning that an IP address cannot identify a person. Within the Member States of the European Union or States party to the Agreement on the European Economic Area, the IP address is truncated in advance before it is sent to Google. Only in exceptional cases is the full IP address sent to a Google server in the USA and truncated. Google will use information gained via cookies on behalf of the operator of this website for the purpose of evaluating website use, compiling reports on website activities and providing further services related to website and internet usage to the website operator. The IP address transferred by your browser within the scope of Google Analytics will not be associated with any other data held by Google.

Use of Google Adwords Conversion Tracking

We use Google Adwords as a means of advertising our website and within the scope of this the relevant conversion tracking from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA, or Google for short). When you click on one of our online ads a conversion tracking cookie is stored on your computer that is valid for 30 days. It does not contain any personal data and is not used for personal identification. The text programme merely counts the number of users that clicked on the respective ad and were therefore redirected to a web page. For this purpose the web pages are fitted with a conversion tracking tag.
Should you visit parts of our website again before the cookie has expired, we and Google can recognise that you accessed our website via the ad. Since AdWords cookies are continually reassigned, it is not possible to track AdWords customers outside our website. In addition, we do not receive any information with which users can be personally identified.

Suppressing Google cookies and Google Analytics using opt-out:

For this website you can prevent the recording of your IP address, data collection and processing by a Google cookie. To do this, download and install the browser plug-in shown in the following link: https://tools.google.com/dlpage/gaoptout?hl=de. An alternative to this browser add-on is the Google opt-out cookie, which is also intended for browsers on mobile devices. If you would like to prevent recording by Google Analytics via this website, please click on this link. Please note: This opt-out however only works in currently used browsers and only for this domain. Delete cookies in this browser, and also remove the Google opt-out cookie, which must then be reactivated.

Use of Microsoft Bing-Ads Conversion Tracking

We use the Bing Ads online advertising programme and Microsoft’s associated conversion tracking technology (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads places a cookie on your computer if you have accessed our website via a corresponding ad. We and Microsoft Bing can see in this way that you clicked on an ad, were redirected to our website and therefore visited a predetermined target page. We only use this to identify the total number of users who click on Bing ads and find their way onto conversion pages. No personal information on the identity of the user is disclosed. If you wish to suppress this tracking process, you can deactivate the automatic placement of cookies via your browser setting. You can find more information on data protection and on the use of Microsoft Bing cookies at: https://privacy.microsoft.com/de-de/privacystatement.

Data protection for Twitter use:

The functions of the news service Twitter (Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA) are active on our websites. When you visit our web pages a direct connection is established between your browser and Twitter servers. If you are also logged into Twitter, use the retweet function and click the Twitter icon on a website, Twitter links your Twitter account to the websites you visit. In this case, data, including your IP address, are transmitted to Twitter. This is disclosed to other Twitter users, in particular your followers. As the website provider, however, we are not informed by Twitter about the content of the transmitted data or their use by Twitter. 
You will find further information in this Twitter notice: https://twitter.com/privacy. 
You can change your personal data protection settings for Twitter in your account settings: https://twitter.com/account/settings.   

Data protection for YouTube use:

Our web pages contain YouTube plug-ins which belong to Google Inc. in San Bruno/California/USA. When you visit our pages a connection is established with the YouTube servers. This provides YouTube with information about the pages you have visited on our website. If you are logged into your YouTube account, the video platform can directly assign your surfing behaviour to your YouTube profile. You can prevent this by logging out of YouTube beforehand. Since YouTube belongs to Google, holders of a Google account should additionally configure their Google activity settings. You can find more detailed information on this Google YouTube Site.